Fintech support copilot with compliance-grade audit trails
A regulated fintech launched a Claude MCP agent that resolves support tickets using live banking data and policy PDFs with complete compliance transparency. MCPner.com delivered the secure API + text connector stack with audit trails, OAuth 2.1 authorization, and sub-10-second redeploys.
The Problem
Live banking data had to stay in-region with zero exposure risk. Every AI response needed to cite exact policy clauses for regulatory compliance (BSA/AML, GLBA). Their infrastructure team didn't have bandwidth to build custom MCP servers, implement OAuth flows, or create token governance systems from scratch.
How MCPFlow Solved It
They connected their Postgres read replica and compliance policy library via MCPner.com's secure connectors. The Sauce App Extractor auto-generated tool schemas with input validation. They deployed role-scoped security tokens for Zendesk integration and Claude desktop, with granular permission controls and comprehensive audit logging for every MCP call.
MCP Stack Used:
Measurable Outcomes
Support ticket resolution time dropped 43% while compliance teams gained full Model Context Protocol audit logs with policy citations, token-based quotas, and instant schema updates. The agent now handles complex queries like account balance checks and policy interpretation autonomously, with every action logged for regulatory review.
Key Metrics:
MCPner.com let us launch a Claude MCP agent without begging infra for a sprint. The audit logs satisfied compliance on day one.
Priya Venkat
VP Support, AlloyPay
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